Select or take a photo in daylight or a room that is well lit.

No crazy technology is needed - a smartphone or digital camera will give great results.

Make sure the whole face and neck or full body are in shot.

Make sure their eyes are ESPECIALLY clear and visible.

Please do not use filtered photos as this will distort the color and your portrait won’t look natural.

Ideal photos have the pet looking directly at the camera at eye-level and facing forward. This is a best-case scenario photo for our illustrations but we will happily work with other pictures.

The illustration will be based upon the position in the photo submitted and cannot be creatively altered.

We assume collars are desired in photos and automatically include them. If you would prefer that we remove the collar or tag, please make a note of it at checkout. 

If you would like other objects included in your illustration, please include them in the photo submitted and let us know that you would like them kept in the illustration.

We do not add objects in or change the expression on your pet's face as it looks fake.

Just as humans look different in photos, so do our pets. Each design is unique and original so there are slight variations in the style of each individual pet portrait.  

We do not use apps to create your illustration. They are digitally and individually created by a human.