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IMAGE

GUIDELINES

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Upclose, front on photos where both eyes are visible and no filters are used are desireable.

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IF YOUR PETS PERSONALITY IS NOT VISIBLE YOU MAY NEED TO RESUBMIT A NEW PHOTO.

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  • Select or take a photo in daylight or a room that is well lit.

  • No crazy technology is needed - a smartphone or digital camera will give great results.

  • Make sure the whole face and neck or full body are in shot.

  • Make sure their eyes are ESPECIALLY clear and visible.

  • Please do not use filtered photos as this will distort the color and your portrait won’t look natural.

  • Ideal photos have the pet looking directly at the camera at eye-level and facing forward. This is a best-case scenario photo for our illustrations but we will happily work with other pictures.

  • The illustration will be based upon the position in the photo submitted and cannot be creatively altered.

  • We assume collars are desired in photos and automatically include them. If you would prefer that we remove the collar or tag, please make a note of it at checkout. 

  • If you would like other objects included in your illustration, please include them in the photo submitted and let us know that you would like them kept in the illustration.

  • We do not add objects in or change the expression on your pet's face as it looks fake.

  • Just as humans look different in photos, so do our pets. Each design is unique and original so there are slight variations in the style of each individual pet portrait.  

  • We do not use apps to create your illustration. They are digitally and individually created by a human. 

Still not sure? Email us after purchase and we will  let you know.

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