This image is an example of a BAD image as it is side on to the camera.

This image is an example of a Very Good image as it is front on to the camera and very clear.

• Select or take a photo in daylight or a room that is well lit.
   

• No crazy technology is needed - a smartphone or digital
  camera will give great results.
   

• Make sure the whole face and neck or full body are in shot.
   

• Make sure their eyes are ESPECIALLY clear and visible.
   

• Please do not use filtered photos as this will distort the color
  and your portrait won’t look natural.
   

• Ideal photos have the pet looking directly at the camera at
  eye-level and facing forward. This is a best-case scenario photo
  for our illustrations but we will happily work with other pictures.
   

• The illustration will be based upon the position in the photo
  submitted and cannot be creatively altered.
   

• We assume collars are desired in photos and automatically
  include them. If you would prefer that we remove the collar or tag,
  please make a note of it at checkout. 
   

• If you would like other objects included in your illustration,
  please include them in the photo submitted and let us know
  that you would like them kept in the illustration.
   

• We do not add objects in or change the expression
  on your pet's face as it looks fake.
   

• Just as humans look different in photos, so do our pets.
  Each design is unique and original so there are slight variations
  in the style of each individual pet portrait.  
   

• We do not use apps to create your illustration.
  They are digitally and individually created by a human.